All orders to Australian addresses over $175 including GST will not incur a freight charge*.
Luxe Tribe Wellness Dispensary generally uses Australia Post for all orders as they are the most reliable and efficacious. We always provide tracking details so you have full visibility.
Please see here for Parcel Post delivery estimates: https://auspost.com.au/service-updates/domestic-delivery-times
On most occasions, your order will be sent directly from the supplier. Luxe or the supplier may contract other couriers to deliver your order. You will still receive tracking details for your order with full visibility as to the nominated courier.
See below shipping options available to select from at checkout. Kindly note that some brands are only available as hand packed by Luxe; others only available direct from the supplier. Your order may arrive in multiple packages.
Australia-Wide Express:
1-2 Business Days to Dispatch: $18.95 including GST.
International:
Kindly note that we do not currently ship orders outside of Australia.
*Luxe Tribe Wellness Dispensary reserves the right to charge freight or additional freight on bulky/large or heavy items/orders. Customers will be contacted should freight costs exceed limits, and will have the option to proceed*
Delivery Instructions & Authority to Leave (ATL)
Please be aware that orders sent with complex special delivery details can be difficult to adhere to; please keep delivery instructions short and concise. Please ensure you download the Australia Post app to track your orders effectively. If an order cannot be left in a safe place, the courier will contact you directly. Should the courier not hear from you within a reasonable timeframe, your order may eventually be returned back to us. In these cases, we will make every effort to contact you, however failing two attempts, your order may be stored with us until we hear from you. Please see our Returns & Refund Policy.
If you have given Authority to Leave (ATL), you accept full responsibility and risk for your order once it has been delivered accordingly. Kindly note that Luxe Tribe Wellness Dispensary has no affiliation with third party couriers, and cannot take responsibility for late delivery, lost packages, or incorrect delivery. However we will absolutely place a claim with the courier in these circumstances. Unfortunately, Luxe Tribe Wellness Dispensary cannot replace/refund any product/order that arrives late due to the courier service unless products have been deemed damaged by the manufacturer.